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Differences between commercial and private aviation

Mackenzie Carson, February 22, 2024

Have you ever wondered what the real difference is between commercial airline cabin crew and those who work in private-executive aviation ? We tell you everything below بلیط کیش.

EXPERIENCE
Having experience in customer service is usually a great advantage to work as a TCP in an airline company, although it is not usually an essential requirement and airlines hire TCPs with and without previous experience. On the other hand, in the case of job offers for executive aviation TCPs , having experience in customer service is usually a requirement to apply for the position; Sometimes, airlines even require a certain amount of experience as a First Class TCP or having worked in customer service in the luxury sector (5* hotels, luxury boutiques, etc.). The level of demand of the private jet passenger is very high, so in Executive Aviation having knowledge of gastronomy, protocol and “Silver Service” will be highly valued.

To work on private jets we must have the ability to anticipate clients’ needs and know the best way to satisfy them, all taking into account the importance of discretion. Let’s now look at some of the main aspects to take into account.

SKILLS
The organization capacity of a Private Jet Cabin Crew must be second to none. These TCPs have a long list of obligations and responsibilities and most of the time they work alone, since, if not many passengers travel, it is normal for there to be only one TCP per Jet. To give you an idea, only before takeoff The Crew Member may have to:

Plan menus taking into account passenger preferences.
Buy necessary drinks and food.
Request tablecloths, cutlery and crockery.
Review the aircraft’s safety equipment and systems.
Review and maintain an excellent level of cleanliness.
Prepare the cabin before the flight (place newspapers and magazines, decorate the cabin with fresh flowers, place amenities in the sinks, towels, etc.)
Prepare welcome drinks.
Play background music.
Receive and board passengers.

APPEARANCE AND PERSONALITY
Passengers who travel by private jet are usually executives accustomed to traveling and receiving excellent service, they have high expectations. The Private Jet Cabin Crew must provide an impeccable image, be elegantly uniformed and groomed, show exceptional manners and, at the same time, a friendly and friendly attitude.

SECURITY
Addressing the needs of passengers while ensuring safe and efficient service is of utmost importance. The Passenger Cabin Crew (TCP) must ensure safety at all times, always with a smile and empathy towards the passengers.

SCHEDULE
TCPs are used to following unusual sleep and work patterns, working at odd hours, sometimes on special days and holidays . However, Private Jet Cabin Crew may have to be even more flexible. Unlike commercial airlines, which typically publish their TCP flight schedules monthly and a few weeks in advance, if you work for a charter company or jet owner, you must be willing to travel anywhere, at any time and will sometimes give you very little notice. You will not have a monthly flight schedule, so reconciling personal and work life can be complicated at times.

SALARY
In general, the salary of Executive Aviation crew members is usually higher than that of commercial aviation TCPs . Although this will always depend on the company or owner you work for. What is certain is that one of the greatest advantages that a commercial aviation TCP has, the Executive TCP will not have them. These are the flight benefits, that is, the tickets at zero cost or at a very reduced price that the TCPs have. Although on the other hand, they usually have medical insurance paid for by the company, something that is not common in Commercial Aviation and must be paid for by the TCP itself.

IN SUMMARY
Corporate cabin crew must be flexible, adaptable and elegant as well as discreet, ensuring excellent service on board as well as maintaining the highest standards of cabin safety. In addition, you are expected to be creative and decisive and, above all, to always go one step further.

If you are thinking about becoming a Private Jet Cabin Crew, you will be happy to know that, although leisure travel was limited during the pandemic, the same was not true for executive flights, which had and continue to have enormous growth.

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